© 2025-2026 Miss Rina
TERMS OF SERVICE FOR DIGITAL ARTWORK COMMISSIONS
1. AGREEMENT

1.1 This Agreement is concluded between the Artist (Napolova Margarita, an individual entrepreneur registered in Georgia under Identification Number 345786367, trading as "Miss Rina") and the Client for the purpose of creating custom digital artwork ("the Work").

1.2 By placing an order, the Client confirms that:
(a) They are at least 18 years of age;
(b) They have read and fully accept these Terms of Service.

1.3 The Client acknowledges that:
(a) The "Animated Wallpaper" deliverable requires the third-party software Wallpaper Engine (wallpaperengine.io);
(b) Said software must be purchased separately by the Client;
(c) Compatibility is strictly limited to Windows OS. The Artist is not responsible for hardware limitations or software installation.

1.4 The Artist retains the right to:
(a) Display project materials (images, GIFs, videos) in portfolios, social media, and on missrina.art;
(b) Charge a 50% confidentiality fee if the Client requests non-disclosure of the Work.

1.5 License Grant:
(a) The Work is provided for personal, non-commercial use only;
(b) The Client may not distribute, sell, or use 3D assets commercially without a separate written agreement.

1.6 Definitions. For the purposes of this Agreement, the following terms shall have the following meanings:
(a) Total Price. The full price of the Commission specified in this Agreement.
(b) Deposit. The initial payment made by the Client to confirm the Commission, reserve the Client's position in the production queue, and commence the initial project preparation and concept development.
(c) Balance. The remaining amount payable for the Commission after the Client's approval of Stage 2 and before the commencement of Stage 3.
(d) Add-ons. Additional services, options, features, or upgrades selected by the Client that are not included in the base Commission price and whose cost is added to the Total Price.

1.7 This Agreement becomes effective when the Artist receives the Client’s initial payment.



2. ARTIST'S SCOPE OF WORK

2.1 The Artist reserves the right to decline projects that deviate from their artistic style.

2.2 The Artist's scope of work includes:
  • Furry;
  • Animals;
  • Anthropomorphic.

2.3 The Artist does not create:
  • Human;
  • Robotics / Mecha.
This document is an integral part of the Digital Artwork Commission Agreement.
3. DELIVERABLES

3.1 Upon payment of the Deposit:
3.2 Upon payment of the Balance:
3.3 In the event the Client has made a 100% upfront payment in accordance with Section 5.7, the Artist shall deliver all files listed in Sections 3.1 and 3.2 upon completion of their respective production stages, without any additional payments or conditions.



4. PRICING STRUCTURE

4.1 Fixed Pricing Structure:
All base prices constitute fixed amounts, with consideration of the minimum estimated production time required for each type of order.
Stage
№
File Type
Purpose
1
Progress 3D Concept (Blockout).png
3D concept development
1
Progress 3D Concept (Texturing).png
3D concept development
1
Progress 3D Concept (Posing).png
3D concept development
2
3D Concept.png
3D Concept Approval
Stage
№
File Type
Purpose
3
Progress 3D Model (Detailing).png
Development of a 3D model
3
Progress 3D Model (Texturing).png
Development of a 3D model
3
Progress 3D Concept (Posing).png
Development of a 3D model
4
3D Model.png
Approval of the 3D model
5
Progress Composing (Renders).png
Development of compositing
5
Progress Composing (Post-processing).png
Development of compositing
5
Progress Composing (Layers).png
Development of compositing
6
Compositing.png
Compositing approval
7
Progress Animated Wallpaper (Sheets).png
Development of animated
wallpapers
Development of animated
wallpapers
Development of animated
wallpapers
Development of animated
wallpapers
7
Progress Animated Wallpaper
(Skeleton).png
7
Progress Animated Wallpaper (Weights).png
Progress_Animated
Wallpaper (Weights).png
7
Progress Animated Wallpaper (Pose).png
Progress_Animated
Wallpaper (Pose).png
8
Animated Wallpaper.mp4
Approval of animated wallpapers
8
Animated Wallpaper.zip
Approval of animated wallpapers
Commission
Animated
Wallpaper
Add-on 4K
Animated Wallpaper: Classic
Expression
Classic
Teeth
Maw Shot
—
Working Days
Total
Deposit
Balance
Animated Wallpaper: Teeth
Expression
Working Days
Total
Deposit
Balance
Expression
Working Days
Total
Deposit
Balance
Working Days
Total
Deposit
Balance
Animated Wallpaper: Teeth
Add-on 4K
$920
$185
$735
$1080
$215
$865
$1480
$295
$1185
$200
$0
$200
12-24
14-28
24-48
2-4
These amounts reflect the Artist's standard workflow efficiency and may not correlate directly with actual hours spent on individual projects. Price adjustments occur only for:

(a) Resolution upgrades (Section 4.2);
(b) Additional complexity (Section 4.3);
(c) Post-approval changes (Section 6).

4.2 Resolution surcharges (added to base price):
8. REFUND POLICY

8.1 Deposit: The Deposit specified in the applicable Digital Artwork Commission Agreement is the initial payment required to secure the Client's commission, reserve the Client's position in the production queue, and cover administrative setup and initial concept drafting.

The Deposit is subject to the cancellation and refund rules set forth in this Section 8 and any rights that cannot legally be excluded under applicable law.

8.2 Cancellation by the Client:
If the Client chooses to terminate the project, refunds will be issued according to the following production milestones:

(a) Before Stage 1 commences: The Client is eligible for a 100% refund of the Deposit, minus any non-refundable PayPal transaction fees.
(b) During Stages 1 and 2: The Deposit is retained by the Artist as compensation for the concept development phase. The Agreement is terminated with no further billing.
(c) After payment of the Balance but BEFORE Stage 3 begins: If the Client has paid the Balance but wishes to cancel before the Artist begins the high-density detailing, the Client is eligible for a 100% refund of the Balance, minus any non-refundable PayPal transaction fees. The Deposit remains non-refundable.
(d) During Stage 3 (Development of a 3D model): If the Client cancels after work on Stage 3 has started but prior to the formal approval of Stage 4, the Client is eligible for a partial refund equivalent to 40% of the Balance. The remaining 60% of the Balance and the Deposit are retained by the Artist as compensation for labor-intensive modeling.
(e) After Stage 4 Approval: No refund will be issued. Once the detailed 3D model is approved, the project enters the final processing phase. Due to the highly customized nature of rendering and animation, no refunds will be issued from this point forward.

8.3 Cancellation by the Artist:
The Artist may terminate the Agreement where reasonably necessary, including due to circumstances beyond the Artist's reasonable control. In such an event, the Client will receive a 100% full refund of all amounts paid to date, including the Deposit and, where applicable, the Balance, minus any non-refundable PayPal transaction fees.

8.4 Ghosting / Inactivity Clause:
If the Client remains unresponsive for thirty (30) calendar days without prior notice, the Artist reserves the right to terminate the project. Any refund, if applicable, shall be determined in accordance with the applicable production milestone and Section 8.2. The Client shall not be entitled to receive or use unfinished materials created prior to termination.
4.3 Additional considerations:
The base prices listed above apply to the standard scope of the respective Commission Type. Additional characters, accessories, major technical requirements, or other elements falling outside the standard scope may require an additional fee.

Any such additional fee will be communicated to the Client and agreed upon before the additional work begins. The Client will not be charged for additional complexity that has not been approved in advance.



5. ORDER PROCESS

5.1 Commission requests must be submitted via missrina.art/commissionform. The Client may optionally provide one social media account for receiving duplicated milestone readiness notifications, selecting from the platforms made available in the Commission Form.

5.2 Within seven (7) calendar days, the Artist will:
(a) Contact the Client via email;
(b) Prepare a customized Digital Artwork Commission Agreement (hereinafter "the Agreement") with project-specific terms;
(c) Issue a Deposit invoice (secures queue position at missrina.art/queue).

5.3 The Deposit is subject to the refund and cancellation rules set out in Section 8 and applicable law. Exceptions may apply only where required by applicable law.

5.4 After Stage 2 (3D Concept Approval), the Artist issues the Balance invoice. This invoice consists of the remaining amount of the base commission price, plus 100% of the cost of any selected add-ons (e.g., 4K resolution)

5.5 The working-day estimates listed in Section 4 refer to active production time and do not include waiting time before the Client's position in the production queue is reached. The overall calendar period from payment to final delivery may therefore range from approximately two (2) weeks to six (6) months, depending on queue position, project complexity, Client response times, revisions, and selected Add-ons.

5.6 Payment terms:
(a) Due within 72 hours of invoice receipt;
(b) Late payments may result in queue repositioning.
(c) Where the Client has made a 100% upfront payment, the refund amounts shall be calculated by reference to the corresponding Deposit and Balance portions of the Total Price, as if the payment had been made under the standard payment structure.

5.7 100% Upfront Payment: At the Artist's discretion, the Client may be offered the option to pay the full Total Price upfront. In such case, no further payment will be required during the production process, and all Deliverables will be provided according to the applicable production stages.

5.8 All transactions processed via PayPal to missrina.art@gmail.com.

5.9 Official communications and project-related notifications are conducted via email and the Client Dashboard. At the Client's option, milestone readiness notifications may also be duplicated through one social media platform selected by the Client from the options made available in the Commission Form. Such social media notifications are provided for convenience only and do not replace official communication via email or the Client Dashboard.

5.10 Project progression requires the Client's written approval via the Dashboard. If the Client fails to respond within 72 hours of a deliverable being uploaded, the stage will be considered automatically approved ("Deemed Acceptance"), and the Artist will proceed to the next stage.



6. WORK PROCESS

6.1 Deliverable Reviews: The Client will receive project updates and review deliverables at key milestone stages (Stages 2, 4, 6, and 8) exclusively via the personal Client Dashboard.

6.2 Consolidation Rule: A single "revision round" encompasses all adjustments requested in one consolidated submission by the Client. Feedback provided across multiple, separate messages after work has resumed will be counted as subsequent, billable revision rounds.

6.3 Revision Policy for Stage 2 (3D Concept Approval):
(a) The Client is allocated three (3) complimentary revision rounds at this stage to adjust general proportions, facial structure, and overall silhouette.
(b) Any subsequent revision rounds beyond the initial three will be billed at a flat rate of $5 per round. Work on additional revisions will commence strictly after the respective revision invoice is settled.

6.4 Revision Policy for Stage 4 (3D Model Approval):
At this stage, revisions are strictly categorized into two types:

(a) Minor Adjustments: Changes that do not require altering the detailed geometry (e.g., slight simple object scaling). The Client is allocated three (3) complimentary rounds for minor adjustments. Subsequent rounds are billed at $5 per round.

(b) Structural Changes: Any revisions requiring the re-sculpting of approved baseline geometry or detailed areas. Because the foundation was approved in Stage 2, these changes are considered structural reworks. The Artist will calculate the cost using a visual 'Rework Impact Map'. Pricing is determined by the percentage of the model affected (1% of rework = $3, up to a maximum of 100% = $300). Structural changes will only be implemented after the Rework Invoice is paid in full. The percentage reflects the estimated proportion of the approved production scope affected by the requested structural change and is determined by the Artist using the Rework Impact Map

6.5 Revision Policy for Stage 6 (Compositing Approval):
(a) No 3D structural changes are permitted at this stage.
(b) The Client is allocated three (3) complimentary revision rounds strictly limited to 2D post-production adjustments (e.g., lighting intensity, contrast, color grading, background color).
(c) Subsequent revision rounds beyond the initial three will be billed at a flat rate of $5 per round.
6.6 Revision Policy for Stage 8 (Animated Wallpaper Approval):
(a) No changes to the base 2D artwork or 3D model are permitted at this stage.
(b) The Client is allocated three (3) complimentary revision rounds strictly limited to animation parameters (e.g., breathing speed, physics intensity).
(c) Subsequent revision rounds beyond the initial three will be billed at a flat rate of $5 per round.

6.7 Binding Approvals: Once the Client formally approves a Stage via the Client Dashboard, that stage is considered locked. Returning to a previously approved stage for modifications is strictly prohibited unless negotiated as a new, separately billed Work Order.



7. PRODUCTION STAGES
Stage
Stage name
Description and actions of the client
1
3D concept development
Establishing foundational volumes, overall composition, and initial texturing in ZBrush. Client actions: No action required.
2
3D concept
approval
Review of the colored render. Client actions:
Click [Approve] or [Request Revisions] in the Dashboard.
3
Development
of a 3D model
Applying high-density micro-details.
Client actions: No action required.
4
Approval
of the 3D model
Final review of the 3D model. Client actions:
Click [Approve] or [Request Revisions] in the Dashboard.
5
Development
of compositing
Rendering the 3D model and compositing layers in Photoshop. Client actions: No action required.
Review of the final 2D artwork. Client actions:
Click [Approve] or [Request Revisions] in the Dashboard.
Rigging the custom digital model and mapping its weights in Wallpaper Engine. Client actions: No action required.
Final testing and delivery of the compiled .zip animated
wallpaper project. Client action required: Final Approval.
6
Compositing
approval
7
Development
of animated wallpapers
8
Approval
of animated wallpapers
Resolution
Resolution 2K
Resolution 4K
Dimensions
2560×1440p
2K
3840×2160p
4K
Surcharge
Surcharge
Dimensions
№
Description
Included
$200
Made on
Tilda